WE TRULY WANT YOU TO BE HAPPY WITH YOUR ORDER.
Damaged during shipment, Exchange Request or Item not received. (14 day limit on returns/exchange)
ITEM IS DAMAGED IN SHIPMENT
Step 1: Take cell phone photo of the items the day you receive your order
Step 2: Send photo, your name and Order # to firstname.lastname@example.org via email.
Step 3: We will send you instructions on how to exchange your item.
SHIPMENT IS NOT RECEIVED
- USA ORDER NOT RECEIVED/DELIVERY ISSUES: Your package is fully insured for 30 days. If you not receive your purchase, you must notify Untangler within 30 days to request a refund. Contact: Diane Pietrasik; email: email@example.com; 847-885-2300.
- INTERNATIONAL ORDERS NOT RECEIVED: Your package is fully insured for 65 days. If you not receive your purchase, you must notify Untangler within 65 days to request a refund. contact Diane Pietrasik, Manager. Email firstname.lastname@example.org; +1 001 847-885-2300
Thank you. Diane PietrasikManaging Director; email@example.com; 847-885-2300 USA